Do I need a prescription?
NO. On request you will receive a free consultation.Your details will be reviewed by one of our veterinary consultants.Upon approval,one of our veterinairians will issue a prescription for the product.If there is a problem you will be contacted for more information.

Is this legal?
It varies from country to country and the best person to advise you is your veterinary practioner.This is your responsibility as we are unable oversee the regulations on a world wide basis.

What are Generics?
Generic pharmaceuticals contain exactly the same active ingredients as their branded counterparts.A drug company can hold an exclusive patent rights to make a drug for ten years after it's discovery.After that other companies can start making generic versions of that drug. In almost all cases,generics work as well as their brand name versions and usually cost considerably less.

What happens when I submit an order?
Subject to stock availability it will be despatched within 48 hours.It is the customers responsibility to ensure compliance with any regulation/customs formalities or similar in your country of residence.Experience has shown it takes 3-5 working days for delivery.However remote areas can take longer.

Can I return my order?
See our "Shipping and returns" section.If your order is damaged during shipping the please return the damaged goods for a prompt and free replacement.